SELF-SERVICE TOOLS
At ANDREW, our customers are at the heart of everything we do--and making it easy for customers to do business with us is our primary goal. Explore ANDREW’s exclusive tools that make it easier to research, specify, order and track ANDREW products.
Contacts and support
Contacts and support
Visit our contacts and support page for purchasing contacts, customer service and technical support issues.
Product data
Product data exchange
Request access by visiting the Membership page.
Order management
Available Stock
Request access from your customer service representative.
Order Center
Request access by visiting the Membership page.
Order Status
Request access by visiting the Membership page.
- Real-time order status by purchase order, sales order, invoice number and many other criteria
- Ability to track deliveries and pin orders you are monitoring
- Complete order details including the ability to view and download standard invoices, packing lists, RUCKUS services and license agreements
Orders - Reporting
Request access by visiting the Membership page.
Order Reporting allows customers and employees (customer service, sales) to generate and download reports on open (backlogged) orders and recent shipments across multiple customers.
Create a Return Request
Request access by visiting the Membership page.
- Return products due to a shipment or product issue
- Return products that you don’t need – with a restocking fee and approvals
- Find the order and itemize the product and quantity to be returned
Learning and productivity
Training Portal
Until we launch our own dedicated ANDREW training platform, you can continue accessing training on CommScope University.
Requires a MyCommScope Account.
CommScope is a registered trademark of CommScope, LLC.
eBooks
Our experts are pleased to present our series of eBooks on the fundamentals for the telecommunications industry available for free download.
Podcasts
Listen to engaging conversations about the latest technologies and trends in our industry.
Videos
Watch our collection of videos about the latest technologies and trends in our industry.
Partners and developers
Create an account and access will be granted to approved partners.